Why is My Facebook Messenger Not Ringing

Why is My Facebook Messenger Not Ringing: Troubleshooting Tips


If your Facebook Messenger is not ringing, it could be due to settings, network issues, or an app glitch. Many users face this issue, and there are several troubleshooting steps you can take to resolve it.

First, check your notification settings and ensure that the “ring” option is enabled. Next, make sure your device has a stable internet connection. You can also try updating the Messenger app or restarting your device. If these steps don’t work, reinstalling the app may solve the problem.

It’s essential to keep your app and device updated to ensure smooth functioning. If the issue persists, contacting Facebook support for further assistance may be necessary. By following these steps, you can address the problem of your Facebook Messenger not ringing and ensure that you don’t miss any important messages or calls.

Facebook Messenger Ring Issues Explained

Why is My Facebook Messenger Not Ringing

Why is My Facebook Messenger Not Ringing

Facebook Messenger is a widely used platform for instant messaging and communication. However, if you are experiencing issues with the app not ringing when receiving messages, it can be frustrating and may lead to missed conversations. Understanding the common causes and identifying signs of notification problems can help you address these issues effectively.

Understanding The Common Causes

If you are wondering why your Facebook Messenger is not ringing, it’s essential to consider various potential causes:

  • Do Not Disturb Mode: Your device’s Do Not Disturb mode may be enabled, muting notifications, including incoming calls on Messenger.
  • App Settings: Check your Messenger app settings to ensure that notification and ringtone settings are configured correctly.
  • Device Settings: Review your device’s general notification settings to verify that Messenger has permission to deliver notifications and ring.
  • App Updates: Outdated versions of Messenger can sometimes cause notification issues, ensuring your app is updated can resolve such problems.
  • Doze Mode: Some Android devices have a feature called Doze mode that can interfere with app notifications. Checking and adjusting this setting may be necessary.
  • Background App Refresh: In some cases, your device may be restricting Messenger from refreshing in the background, resulting in delayed notifications and missed calls.

Identifying Signs Of Notification Problems

Signs of notification issues in Facebook Messenger can include:

  1. Missing Calls: Not receiving incoming call notifications despite being connected to the internet.
  2. Delayed Messages: Messages appearing in the app with a delay, indicating a potential notification problem.
  3. Silent Calls: The app may be functioning correctly, but the ringtone volume might be turned down or muted causing missed calls.
  4. Notification Settings: Discrepancies between your Messenger’s notification settings and your device’s notification settings.

Initial Checks For Sound Alerts



If you’re experiencing issues with Facebook Messenger not ringing when you receive a message or call, there are a few initial checks you can perform to troubleshoot the problem. Confirming app notification settings, checking your phone’s Do Not Disturb mode, and ensuring the media volume is up are essential steps in addressing the issue of sound alerts not working on Facebook Messenger.

Confirming App Notification Settings

To begin, it’s crucial to confirm that your Facebook Messenger app notification settings are properly configured. Open the app and navigate to the settings menu. Ensure that the “Notification” option is enabled, and check that the sound for notifications is set to your preference. Additionally, verify that the “Do Not Disturb” option is turned off to allow sound alerts for incoming messages and calls.

Checking Phone’s Do Not Disturb Mode

Another important checkpoint is to check your phone’s Do Not Disturb mode. Access your device’s settings and locate the “Do Not Disturb” or “Notifications” section. Ensure that the “Do Not Disturb” mode is disabled, as this may be preventing sound alerts from Facebook Messenger. If it’s enabled, consider adjusting the settings to allow exceptions for Messenger notifications.

Ensuring Media Volume Is Up

Finally, make sure that the media volume on your device is turned up. Use the physical volume buttons on your phone to increase the media volume, and verify that any silent or vibrate modes are disabled. Sometimes, low media volume levels can lead to the absence of sound alerts for Facebook Messenger.

Diagnosing Messenger’s Ringing Glitches


If you have been experiencing issues with Facebook Messenger not ringing, it can be frustrating, especially if you are missing important messages and calls. However, identifying the source of the problem is the first step towards resolving it efficiently. Here, we will delve into the various methods for diagnosing Messenger’s ringing glitches.

Differentiating Between Device And App Issues

When encountering problems with Messenger not ringing, it’s essential to first differentiate whether the issue lies with your device or the app itself. Check if other applications on your device are producing sound notifications. If they are, the problem may be specific to the Messenger app.

Inspecting For Muted Conversations

In some cases, the reason for Messenger not ringing could be due to muted conversations. Ensure that you have not accidentally muted the person or group chat from which you are expecting to receive notifications.

Verifying Facebook App Updates And Permissions

Make sure that both the Facebook app and Messenger app are running on the latest updates. Verify if the apps have the necessary permissions to send notifications, access to microphone, and speaker. Inadequate permissions can lead to Messenger not ringing properly.

Why Is My Facebook Messenger Not Ringing



If you’re experiencing issues with your Facebook Messenger not ringing, it can be frustrating and may cause you to miss important messages and calls. There are several potential reasons for this problem, ranging from network connectivity issues to software conflicts. By investigating these factors, you can pinpoint the cause and take steps to ensure that your Facebook Messenger functions as intended.

When your Facebook Messenger is not ringing, one possible reason could be related to the network connectivity. A weak or unstable network connection may prevent the app from receiving incoming calls and notifications. Here’s how you can investigate this potential issue:

  • Check your Wi-Fi or mobile data connection to ensure that it is strong and stable.
  • Restart your router or modem to refresh the network connection.
  • Test the Messenger app on a different network to see if the issue persists, which can help determine if the problem is specific to your current network.

Another factor that can contribute to your Facebook Messenger not ringing is software conflicts. In some cases, other apps or settings on your device may interfere with the proper functioning of Messenger. Consider the following steps to address potential software conflicts:

  1. Update the Messenger app to the latest version, as newer releases often include bug fixes and improvements that address performance issues.
  2. Check for conflicting apps that may be overriding Messenger’s notifications or causing it to behave unexpectedly. Temporarily disable or uninstall suspicious apps to see if the problem resolves.
  3. Review the notification settings within Messenger and your device’s system settings to ensure that they are configured to allow incoming calls and notifications.

Advanced Troubleshooting Steps

Clearing Cache And Data For Messenger

Clearing the cache and data for Messenger can help resolve connectivity issues that might be preventing the app from ringing properly. Here’s how to do it:

  1. Open your device’s Settings.
  2. Scroll down and tap on “Apps” or “Applications” (the name may vary depending on your device).
  3. Find and tap on “Messenger.”
  4. Tap on “Storage.”
  5. Select “Clear Cache” and then “Clear Data.”

Exploring Third-party Apps Interference

If you have installed any third-party apps that might be interfering with Messenger’s notifications, it’s a good idea to explore this possibility. Here’s how:

  • Make a list of any recently installed apps.
  • Uninstall one app at a time and test Messenger’s ringing functionality after each removal.
  • If Messenger starts ringing after removing a certain app, it may be causing the interference.

Recommendations On Restarting The Device

Restarting your device can help troubleshoot various issues, including those related to Messenger’s ringing problem. Here’s how to restart your device:

  1. Press and hold the power button until the power off menu appears.
  2. Tap “Restart” or “Reboot” (the wording may vary depending on your device).
  3. Wait for your device to restart and then test Messenger’s ringing functionality.

Systematic Fixes For Persistent Problems

Detailed Guide To Reinstalling Messenger

If you are experiencing issues with Facebook Messenger not ringing, one of the systematic fixes that can be effective is to reinstall the Messenger app. Follow these steps to ensure a successful reinstallation:

  1. Delete the Messenger app from your device.
  2. Reboot your device to ensure all cached data is cleared.
  3. Access the app store on your device and search for Facebook Messenger.
  4. Choose the Messenger app and reinstall it onto your device.

This process can often resolve any underlying technical issues that may be causing the problem. Make sure to try this method if you are consistently facing trouble with Messenger not ringing.

Advice On Contacting Support For Unresolved Issues

If the problem persists even after trying the systematic fixes mentioned above, it is recommended to seek further help from Facebook support. Ensure to provide detailed information about the issue you are facing and follow these steps to contact support:

  • Open the Facebook Messenger app on your device.
  • Go to the Settings within the Messenger app.
  • Select the ‘Help & Support’ option.
  • Choose the appropriate category for your issue and follow the prompts to submit a support request.

By reaching out to Facebook support, you can attain additional assistance for resolving the persistent problem of Messenger not ringing. Contacting support can often lead to a more personalized and effective solution.

Why is My Facebook Messenger Not Ringing: Troubleshooting Tips

Credit: techwiser.com

Frequently Asked Questions Of Why Is My Facebook Messenger Not Ringing

Why Is My Facebook Messenger Not Ringing?

If your Facebook Messenger is not ringing, it could be due to a variety of reasons such as muted notifications, low volume settings, or app glitches. Check your notification settings, volume levels, and update the app to troubleshoot the issue.

How Can I Fix The Facebook Messenger Ringing Issue?

To fix the Facebook Messenger not ringing issue, start by checking the app’s notification settings, ensuring your phone’s volume is up, and updating the Messenger app. You can also try restarting your device or reinstalling the app to resolve any potential glitches causing the problem.

What Should I Do If My Messenger Notifications Are Muted?

If your Messenger notifications are muted, you can unmute them by accessing the app’s settings. Simply go to the Notification settings within the Messenger app and ensure that the “Mute Notifications” option is turned off. This should allow you to receive audible notifications for new messages.


If your Facebook Messenger is not ringing, it could be due to several factors. By troubleshooting the app, checking notification settings, and updating your device, you can resolve this issue. Remember, keeping your app and device up to date and optimizing notification settings can ensure that you don’t miss important calls on Facebook Messenger.

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